ckb33 Terms and Conditions

General Provisions

ckb33 is an online gaming platform that provides various entertainment services for users in Bangladesh, including live casino, sports betting, and slot games. These terms and conditions form a legal agreement between ckb33 and its users.

1.1 Applicability

These terms and conditions apply to the ckb33 website, mobile application, and all associated services. All sections of ckb33 — such as ckb33 Casino, sports betting, cricket betting, and slots — are covered under these terms.

1.2 Legal Obligation

By using the platform, you voluntarily agree to these terms. These terms are effective directly between you and ckb33, without any intermediary.

1.3 Priority of Terms

If separate rules exist for a specific game, tournament, or promotion, those rules apply alongside these general terms. In case of conflict, the specific rules take priority.

Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years of age to create an account on ckb33. Use of this platform by anyone under 21 is strictly prohibited. We may request necessary documents for age verification at any time.

2.2 Single Account Policy

Each individual may operate only one ckb33 account. If a single person holds multiple accounts, all accounts will be immediately closed and all balances may be forfeited.

2.3 Accuracy of Information

All information provided during registration — name, date of birth, contact details — must be completely accurate and up to date. ckb33 reserves the right to close an account if false information is provided.

2.4 Rejection of Registration

ckb33 reserves the right to reject any registration application for any reason, including without providing a reason.

Account Security

3.1 Password Protection

It is your responsibility to keep your ckb33 account login details — username and password — completely confidential. You should not allow anyone else to access your account. Use a strong password and change it regularly.

3.2 Unauthorized Access

If you suspect any unauthorized access to your account, notify the ckb33 customer service team immediately. You are responsible for everything that occurs through your account, whether through authorized or unauthorized access.

3.3 Device Security

Keep the device you use to access ckb33 secure. Always log out after using a cyber cafe or public computer.

Deposits and Withdrawals

4.1 Deposit Limits

The minimum deposit amount on ckb33 is ৳300 (three hundred taka). This limit applies to all payment methods.

4.2 Withdrawal Limits

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawals are generally processed within 15 minutes to 2 hours.

4.3 Accepted Payment Methods

ckb33 supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank)

4.4 Identity Verification

Before processing a withdrawal request, ckb33 may require identity verification documents. A certified copy of a national ID card or passport may need to be submitted. ckb33 reserves the right to hold withdrawals until verification is complete.

4.5 Anti-Money Laundering

ckb33 strictly follows anti-money laundering (AML) policies. Unusual transactions are monitored, and suspicious activity may be reported to the relevant authorities.

4.6 Currency

All transactions on ckb33 are conducted in Bangladeshi Taka (BDT / ৳). If a transaction is made in a foreign currency, the applicable conversion rate will apply.

Bonuses and Promotional Offers

5.1 Welcome Bonus

The ckb33 welcome bonus is a 100% match bonus on the first deposit, up to a maximum of ৳10,000. To receive this bonus, the first deposit must be at least ৳300.

5.2 Wagering Requirements

Before withdrawing the welcome bonus, the bonus amount must be wagered 15 times (15x). For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawal.

5.3 Bonus Usage Rules

• The welcome bonus can be claimed only once per account.
• When using bonus funds, the contribution percentage may vary for certain games.
• Wagering requirements must be met before withdrawing bonus funds.
• Wagering requirements must be completed before the bonus expires.

5.4 VIP Program

ckb33 has 4 VIP levels, each with weekly cashback benefits:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.1% cashback per week.
• Platinum: Up to 1.5% cashback per week.

Advancement to higher levels is based on gaming activity and account history.

5.5 Bonus Abuse

Misuse of the bonus system — such as creating multiple accounts, claiming bonuses on behalf of multiple members of the same household, or using coordinated betting methods — is a direct violation of these terms. In such cases, all bonuses and associated winnings will be forfeited.

Gaming Rules and Code of Conduct

6.1 Fair Play Policy

ckb33 is committed to maintaining a safe and fair gaming environment. Our games operate using SSL encryption and in accordance with fair play principles.

6.2 Technical Errors

If a game session is interrupted or completed abnormally due to a technical error, ckb33 reserves the right to cancel that round and refund the bet.

6.3 Game Provider Rules

Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other game providers have their own terms and conditions. These rules may apply alongside ckb33's own terms.

6.4 Betting Limits

Specific minimum and maximum betting limits are set for each game and market. These limits are stated in the respective game guidelines.

6.5 Sports Betting

For all sports betting including cricket, football, and kabaddi, it is mandatory to follow the designated rules of various tournaments including BPL, IPL, T20 World Cup, ICC, and FIFA.

Prohibited Activities

The following activities are strictly prohibited:

• Creating or operating multiple accounts.
• Registering using another person's personal information.
• Using software, bots, or automated tools to play games.
• Any attempt to manipulate game outcomes.
• Misuse of the bonus system or coordinated betting.
• Attempting to hack the platform or carry out cyberattacks.
• Harassing or behaving offensively toward other users.
• Depositing funds obtained from illegal sources.
• Operating a betting service on behalf of third parties.

Responsible Gaming

ckb33 places the highest priority on responsible gaming. Gaming is for entertainment, not addiction — this is a principle we firmly uphold.

8.1 Self-Set Limits

Users can set their own daily, weekly, or monthly deposit limits, betting limits, or session time limits. Use this feature to keep your spending under control.

8.2 Self-Exclusion

If you feel the need, you can temporarily suspend your account for a set period of time. Our customer service team is available 24/7 to assist with this.

8.3 Protection of Minors

It is the responsibility of guardians to prevent anyone under 21 from using the platform. The use of parental control software on shared family devices is recommended.

For more information, visit our Responsible Gaming page.

Privacy & Data Protection

ckb33 stores users' personal information with the highest level of security. All data transmission is kept secure using SSL encryption technology.

9.1 Data Collection

Necessary information is collected during registration, transactions, and platform use. This information is used for service improvement, identity verification, and fulfilling legal obligations.

9.2 Data Sharing

ckb33 does not sell or share users' personal information with third parties, except to the extent required by legal authorities or with contracted service providers.

To learn more, visit our Privacy Policy page.

Account Suspension & Closure

10.1 ckb33's Authority

ckb33 reserves the right to suspend or close any account at any time without prior notice, particularly in cases of violation of these terms.

10.2 User Initiative

You may request to close your own account at any time. Please withdraw any available balance before closing your account (provided wagering requirements have been met).

10.3 Forfeiture

If an account is closed due to a violation of the terms, all bonus balances and winnings earned from bonuses will be forfeited. ckb33 will decide at its own discretion whether to return the original deposit.

Limitation of Liability

11.1 Service Availability

ckb33 strives to provide uninterrupted service, however the service may be temporarily disrupted due to maintenance, technical issues, or unforeseen circumstances. ckb33 will not be held responsible for this.

11.2 Market Changes

ckb33 will not be held responsible for losses arising from changes in sports betting or any other betting markets.

11.3 Third-Party Services

ckb33's direct liability is limited for issues caused by errors from payment processors or game providers.

Terms Changes

ckb33 reserves the right to change, amend, or update these rules and terms at any time. Users will be notified as early as reasonably possible in the event of significant changes.

12.1 Notice of Changes

Continued use of the platform after updated terms are published on the website will be considered as acceptance of the new terms.

12.2 Latest Version

The latest and current version of the rules and terms will always be available on this page.

Contact & Complaints

If you have any questions or complaints regarding these rules and terms, please contact our customer service team.

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali

13.1 Complaints Process

Upon submission of a written complaint, ckb33 will investigate and provide a written response within a reasonable time. It is recommended to contact us via live chat for a faster resolution.